Personal Branding- it's a common buzzword. But do you know what it means? And why it matters? (and it does, so keep reading) If not, or you feel you need more information about personal branding, ... Read More →
Recent Blog Posts

Being An Insurance Mom- Wins, Lessons & Wickedly Real Truth
Owning an insurance agency and being a mom is BRUTAL Nothing like cutting to the chase right? But if you know anything about me, you know I’m all about keeping it real…….. Rip your heart out of your chest, beat you to a pulp, make you cry until you can’t cry anymore (but you do […]

Facebook Live Tips for Insurance Agencies
When Facebook Live was first introduced, I didn’t pay much attention to it. As usual, I thought “that’s all I need. One MORE thing to do.” However, after watching several of my colleagues start using it inside some of my groups, I changed my mind. If you’re not learning, you’re not living right? So I […]

How NOT to create a customer experience
So I haven’t had a good rant for a while. Let’s change that, shall we? I’d like to say today’s story is a fable about creating the perfect customer experience. Sadly, it’s not. Read and learn from it my friends. And don’t make the same mistakes. The moral of the story follows at the end. […]

Public Speaking- Overcoming Fear & Lessons Learned
I did it. I had my first public speaking engagement recently And I didn’t faint. Or throw up. Or the 800 other things that our mind likes to tell us will happen when we’re about to do something we’re afraid of (oh yeah, I had imagined it all- my plane not making it, computer failure, […]

Insurance Agents: How to Create Value in a Google world
If you’re an insurance agent and haven’t been living under a rock for the past 6 months, I’m confident you’ve heard about Google Compare- the online portal for consumers to shop for auto insurance. It’s been operating across the ocean for a while, and was just introduced to the U.S. last year. So when the announcement […]

IA16- The Conference Experience of a Lifetime
I recently attended the 2016 Insurance Agency Owners Alliance (IAOA) Conference, also known as IA16. To say it was life-changing is a MASSIVE understatement. But let me back up a bit and give you some context…….. The Background IAOA is a Facebook group comprised of independent insurance agency owners. We exist to help each other […]